How to Remove a Bank Card from Exness

Managing your payment methods is an essential part of secure trading with Exness Kenya, a CMA-regulated forex broker. If you need to remove a bank card from your Exness account, it could be due to several reasons, such as card expiration, switching to Mpesa, security concerns, or simply reducing unused payment options.

Removing a card ensures that your financial transactions remain safe, efficient, and streamlined. This guide will walk you through step-by-step instructions on how to unlink your bank card from Exness and explore alternative payment options available to Kenyan traders.

Bank Card in Exness

A bank card is a widely used payment method for depositing and withdrawing funds on Exness. Traders can link their Visa or Mastercard to their accounts for fast, secure, and convenient transactions. Deposits via bank cards are typically instant, while withdrawals may take 1 to 7 business days, depending on the bank’s processing time. One of the key advantages of using a bank card on Exness is the zero deposit fees, although some banks might impose their own charges. However, withdrawals operate on a refund basis, meaning traders must first withdraw their initial deposit amount to the same card before withdrawing any profits using an alternative method like Mpesa, e-wallets, or crypto payments.

While bank cards offer a secure and reliable way to manage trading funds, there are instances when traders may need to remove their bank card from Exness. This could be due to reasons such as card expiration, security concerns, or a preference for faster local payment options like Mpesa. If a card is lost or compromised, removing it ensures better account security and fraud prevention. Kenyan traders, in particular, often find Mpesa Paybill, local bank transfers, and e-wallets more convenient due to instant processing and lower transaction costs.

Reasons to Remove a Bank Card from Exness

There are several valid reasons why traders may need to remove a bank card from Exness, especially in Kenya, where alternative payment methods like Mpesa and local bank transfers are widely used. Here are the main reasons:

Card Expiration or Replacement

If your bank card has expired, you cannot use it for withdrawals.
You may have received a new card with a different number, requiring an update.
Removing the expired card ensures that only active payment methods are linked to your Exness account.

Switching to Alternative Payment Methods

Many Kenyan traders prefer using Mpesa, local bank transfers, or e-wallets instead of bank cards due to:
Faster processing times (Instant deposits/withdrawals with Mpesa).
Lower transaction fees compared to international bank cards.
Ease of use for mobile-based transactions.
Removing your bank card allows you to prioritize these convenient and cost-effective payment options.

Security and Fraud Prevention

If your bank card is lost, stolen, or compromised, it’s crucial to remove it immediately to prevent unauthorized transactions.
Exness uses high-security measures, but removing an outdated or unused card adds an extra layer of protection against potential fraud.

Avoiding Unused Payment Methods

Keeping too many linked payment methods can make fund management more complicated.
Removing an old or unused card helps keep your Exness account organized and secure.

Issues with Bank Card Withdrawals

Some Kenyan traders face delays or restrictions when withdrawing funds to certain bank cards due to bank policies.
By removing the card, you can switch to faster and more reliable withdrawal options like Mpesa Paybill, e-wallets, or crypto payments.

Steps to Remove a Bank Card from Exness

If you need to remove a bank card from your Exness account, follow these simple steps to ensure a smooth and secure process. This method applies to both the Exness web platform and the mobile app.

Log in to Your Exness Account by visiting Exness Kenya and entering your credentials, or opening the Exness Mobile App and signing in.
Navigate to the ‘Withdrawal’ Section on the dashboard by clicking on “Withdrawal” from the main menu, which will show all your linked payment methods, including your bank card.
Select the Bank Card You Want to Remove by scrolling through the payment methods, finding the bank card you want to unlink, and clicking on it to view transaction history and available actions.
Ensure There Are No Pending Transactions by completing or canceling any pending withdrawals, noting that if you recently deposited using the card, you may need to withdraw the same amount before removing it (Exness policy).
Click ‘Remove’ or ‘Unlink’ the Card by clicking the “Remove” or “Unlink” button (this may appear as “Delete” on some versions), after which a confirmation pop-up will appear for you to review the details carefully.
Confirm Removal via OTP (One-Time Password) which Exness will send to your registered email or phone number, then enter the OTP and click “Confirm” to proceed.
Once the Bank Card is Successfully Removed, it will no longer appear in the payment methods section, and you can now add a new payment method, such as Mpesa, e-wallets, or crypto payments.

What to Do If You Can’t Remove Your Bank Card?

If you’re unable to remove a bank card from Exness, it may be due to technical issues, pending transactions, or account security policies. Here’s what you can do to resolve the issue:

1. Check for Pending Transactions

Pending Withdrawals:

Exness does not allow card removal if there are pending withdrawals linked to it.
Wait for withdrawals to be completed or cancel them before trying again.

Deposit and Withdrawal Rule:

If you deposited funds using the card, Exness may require you to withdraw the same amount before removing it.
Try withdrawing funds to the same card first.

2. Try Using a Different Device or Browser

If you are experiencing technical issues, try the following:

Switch from mobile to desktop (or vice versa).
Use a different browser (Google Chrome, Mozilla Firefox, Safari).
Clear your browser cache and cookies, then log in again.

What to Do If You Can’t Remove Your Bank Card?

3. Check for Account Restrictions

Ensure your account is fully verified (ID and address verification completed).
Exness may temporarily restrict changes to payment methods for security reasons.

4. Contact Exness Customer Support

If you’ve tried the above solutions and still can’t remove your bank card, contact Exness Kenya Support for assistance:

Call: +35725008105
Email: [email protected]
Live Chat: Available on Exness Kenya

Alternative Payment Methods for Kenyan Traders

After removing your bank card, you can use:

Mpesa Paybill (Fast, secure, widely used in Kenya).
Local Bank Transfers (Supports major Kenyan banks).
E-wallets (Skrill, Neteller, Perfect Money).
Cryptocurrency Payments (Bitcoin, USDT, Ethereum).

Conclusion

Removing a bank card from Exness is a simple yet essential step to ensure secure and hassle-free transactions. Whether you’re switching to Mpesa, local bank transfers, or e-wallets, following the correct process helps prevent errors and keeps your payment methods up to date.